Something blindingly-obvious occurred to me this morning, something that had never occurred to me previously, but once thought of, could not be subsequently unthought. My insight was that tech, and by this I mean the goods and services purveyed by the billionaires in Silicon Valley, is our culture’s equivalent of the Jinn in Arabian folklore.
The Jinn is capable of great benevolence and possesses miraculous powers, as befits a supernatural entity. But its benevolence comes with a price tag attached. Our relationship with modern ICT would seem a perfect analogue to the wonders formerly promised by the Jinn once released from its bottle, with the difference that your smart device actually delivers to anyone with a phone contract or a broadband connexion. With none of that inconvenient rooting around in dark and dusty caves looking for magical oil lamps.
The wonders performed by modern ICT would (and did) appear wondrous to my parents’ generation, who lived in a world where news came from printed media, two television channels and three radio networks, the banks closed at three (so if you ran out of cash, tough!), telecommunications were strictly voice-only from fixed locations, and researching almost anything usually required a visit to the local library (which also tended to close early!).
I was born and grew to adulthood in this world, and things didn’t really begin to change significantly in practical terms until the beginning of the nineties (although cash machines/ATMs had become available from the mid-seventies, and video gaming had become popular), with the notion of cyberspace confined to science fiction novels. Then, the personal computer, the mobile phone, and the internet all came along in short order, to revolutionise the way we do almost everything.
I find it difficult to think back to a world where you can’t answer almost any question in seconds, where you don’t have instantaneous electronic communication with all your friends, where you can’t remotely map and view almost any location on Earth, or listen to virtually any piece of music at any hour of the day or night.
However, I do remember how frustrating, how slow, and how boring it all was. So I am grateful for Google Documents, email, SMS, Wikipedia, YouTube, Google Maps and all the million and one applications that make life today so much easier.
But nothing ever comes for free…
In exchange for the convenience of all these lovely (and apparently free!) tools and applications, we give (unless we are very savvy) the tech giants unlimited access to our personal data, which they obviously want to exploit commercially by targeting appropriate advertising based on what they (or their algorithms) know about us. There is nothing intrinsically wrong in this, if it means that we are alerted to products and services which we are likely to want to buy, although these algorithms would seem somewhat unsophisticated in their predictions, if personal experience is anything to go by, but hey! Maybe I’m just contrary.
However, If this data falls into the wrong hands, it can be used by criminal enterprises half a world away, adding a whole new level of anxiety, as cyber crime can potentially strike us from anywhere on the globe.
However the most insidious consequences of letting the Jinn of artificial intelligence out of the bottle are less obvious, but actually pose the most serious threats to our society. I refer, of course, to the impact of social media.
People who have been following this blog will know what’s coming next…
The unintended consequences of the spread of social media have included; the destabilising of conventional media and the undermining of journalistic ethics and good practice; the creation of ‘echo chambers’ whereby large numbers of people rely entirely on partial media for their news and current affairs, and are never exposed to any content that challenges their prejudices and preconceptions; the wholesale spreading of falsehoods and insane conspiracy theories; and finally, the creation of forums that enable and facilitate people with dangerous and anti-social views to meet and act in concert.
Did I leave anything out?
The overall effect has been the promotion of extreme views and the destabilising of democracy, which, for all its faults, remains the fairest, most humane and most efficient form of government yet devised.
But it’s not just random nutters we have to contend with…
Much more worrying is the clear evidence that the fabulously rich and privileged elite who run the tech giants have actively been promoting an agenda of ‘disruption’ designed to bring about a series of economic, social and political changes that they believe will benefit themselves and their corporations, to the detriment of virtually everybody else. I was recently both intrigued by the BBC series Secrets of Silicon Valley, which documented this, and appalled by the sanctimony and arrogance of many of the people leading these companies, who appeared to have bought into their own PR, and had adopted the view that their selfish actions are somehow morally justified.
Do no harm, anyone?
In the short term, the upshot of all of the above has been to put us all at the mercy of the various dangerous populists who have come to power in key countries around the world.
Returning to my opening analogy, my inevitable conclusion is that getting the Jinn back in the bottle is a lot harder than freeing it in the first place, and the consequences of summoning this spirit and making use of its miraculous powers, may now have become unstoppable.
The Author June 2020